Welcome to Roar and Rove Safari. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our services and booking a safari with us. Your access to and use of our services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access our services.
1. Bookings and Payments 1.1. All bookings must be made through our official website, or directly with Roar and Rove. 1.2. A non-refundable deposit of 30% of the total safari cost is required to secure your booking. The remaining balance must be paid no later than 60 days prior to the departure date. 1.3. For bookings made within 60 days of departure, full payment is required at the time of booking. 1.4. Payment can be made via credit card, bank transfer, or other approved methods as specified on our website.
2. Cancellation and Refund Policy 2.1. Cancellations must be made in writing and are subject to the following charges:
More than 60 days before departure: 30% of the total safari cost. 60 to 30 days before departure: 50% of the total safari cost. Less than 30 days before departure: 100% of the total safari cost. 2.2. No refunds will be given for any unused services, including accommodations, meals, and excursions, once the safari has commenced. 2.3. In the event that Roar and Rove cancels your safari for any reason, you will receive a full refund of all payments made.
3. Travel Insurance 3.1. Comprehensive travel insurance is mandatory for all clients participating in our safaris. The insurance must cover medical expenses, personal injury, death, repatriation, cancellation, curtailment, and loss of personal belongings. 3.2. Proof of insurance must be provided to Roar and Rove before the commencement of the safari.
4. Health and Safety 4.1. Clients are responsible for ensuring they are in good health and physically able to participate in the safari activities.
4.2. It is the client’s responsibility to consult with a healthcare professional regarding necessary vaccinations and medical precautions for travel to the safari destination.
4.3. Roar and Rove reserves the right to refuse participation to any client who is deemed unfit for the safari activities for health or safety reasons.
5. Itineraries and Changes 5.1. All safari itineraries are subject to change due to unforeseen circumstances, such as weather conditions, park regulations, or other factors beyond our control.
5.2. Roar and Rove will make every effort to adhere to the planned itinerary and provide equivalent or superior accommodations and activities if changes are necessary.
6. Liability 6.1. Roar and Rove will not be liable for any loss, damage, injury, or death arising from the actions or omissions of any third parties, including airlines, accommodation providers, and other service providers.
6.2. Clients participate in safari activities at their own risk. Roar and Rove Safari Company will not be held responsible for any injuries, damages, or losses incurred during the safari.
6.3. Roar and Rove will not be liable for any loss or damage to personal belongings during the safari.
7. Code of Conduct 7.1. Clients are expected to conduct themselves in a respectful and considerate manner towards fellow travelers, guides, and local communities.
7.2. Any behavior that is deemed disruptive or harmful to others or the environment may result in the termination of the client’s participation in the safari without refund.
9. Changes to Terms and Conditions Roar and Rove reserves the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
10. Contact Us If you have any questions about these Terms, please contact us at: info@roarnrove.com By booking a safari with Roar and Rove, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
